Privacy Statement for Meter Registration System Operator ("MRSO")
MRSO respects your privacy, and will not collect or record personal information about you from this website except when provided by you in respect of a requested task. This information will only be used for the purpose for which you intended. Any personal information which you volunteer will be treated in confidence applying reasonable standards of security, in accordance with the Data Protection Acts, 1988 and 2003. Any information which you provide will not be made available to third parties except in accordance with applicable laws and regulations.
Collection and use of personal information
MRSO collects information through this website from you in three ways:
- Via email
- Via web technical logs
If you choose to contact MRSO via email, your details will be used only for the purposes for which you intended. When your email has been actioned, the original message will be retained by MRSO for a reasonable period of time.
Note: Email is a not fully secure method of communication. If there are details which for any reason you do not wish to send via email, you should contact MRSO by post, telephone or facsimile.
Web Technical Logs
Technical details of your visit to this website are recorded for business reasons. None of this information can be used to ascertain your identity.
This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help MRSO analyze how you use the site.
The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. MRSO will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage.
Google and MRSO may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's or MRSO's behalf. Neither Google nor MRSO will associate your IP address with any other data held by them.
The following technical details are recorded:
This technical information will only be used for statistical and other administrative purposes.
- IP addresses
- Top-level domain names e.g. .ie, .com, .org, .net
- Web search terms
- Browser-type used and operating system
If you wish to find out more about how MRSO manages issues of website data protection please contact us via email to MRSO@esb.ie.
If you wish to find out more about data protection in Ireland please visit the website of the Data Protection Commissioner.
This website may provide links to other websites. Privacy policies on these websites may differ from that on this website, and we advise that you review the other website's policies before providing personal information. While every care has been taken to ensure the high quality and standard of websites to which we link, MRSO takes no responsibility for the content of those websites and is not responsible for their data protection policies.
Glossary of technical terms
The software used to view the web, e.g. Microsoft Internet Explorer, Netscape Navigator, Opera, Safari etc.
The identifying number of a computer directly connected to the internet expressed in "internet protocol" code e.g. 123.456.789.123. If you must "dial-up" to connect to the internet, the IP code will be the code of the computer you have dialled-into and not your computer.
Text-based pieces of information placed on your computer by a web site. Cookies are used by websites to record aspects of your visit.
Back to Top >>